Terms of service


Last updated: 01 Mar, 2026

About These Terms

 

ALKAID LUETTE (“we”, “us”, “our”) operates this website and any related digital platforms (collectively, the “Platform”).

These Terms & Conditions (“Terms”) govern your access to and use of our Platform.
By accessing or using our Platform, you agree to be bound by these Terms.

If you do not agree, please refrain from using our Platform.

 

Changes to These Terms

 

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements.
The most current version will always be available on our Platform.

Your continued use of the Platform following any updates constitutes acceptance of the revised Terms.

 

Privacy & Data

 

Our collection and use of personal information are governed by our Privacy Policy, available on the Platform.

We respect your privacy and handle your information with care and intention.

 

Conditions of Sale

 

Purchases made through the Platform are subject to our Conditions of Sale, including pricing, payment, shipping, and our Returns & Refunds Policy.

Please review these carefully before placing an order.

 

Use of Content & Materials

 

The Platform exists to share information about ALKAID LUETTE and our work.

All content displayed — including designs, garments, images, videos, text, symbols, graphics, and other materials (“Materials”) — is protected by copyright, trademark, and design laws worldwide.

You may view, download, or print one copy of the Materials for personal, non-commercial use only, provided that all copyright and proprietary notices remain intact.

You may not:

  • Reproduce, distribute, sell, modify, or publicly display Materials

  • Use Materials for commercial purposes without written permission

  • Use Materials to train artificial intelligence systems or automated tools without prior consent

Unauthorised use may result in termination of access and legal action.

 

Visual Representation Disclaimer

 

We take great care to present our garments as accurately as possible.
However, slight variations in colour, texture, or appearance may occur due to lighting, screen settings, or handcrafted processes.

Such variations are part of the nature of slow, artisanal creation and do not constitute defects.

 

Submissions & Communications

 

Any unsolicited ideas, messages, creative proposals, or materials submitted to us — whether via email, social media, or the Platform — are treated as non-confidential unless otherwise agreed in writing.

Please refrain from submitting content that may harm, disrupt, or misuse the Platform.

Personal data submitted through contact forms or purchases is governed by our Privacy Policy.

 

Returns & Refunds

 

Our Returns & Refunds Policy forms part of these Terms.

In summary:

  • Returns are accepted within 30 days of delivery

  • Return shipping is arranged by the customer

  • No restocking fees apply

  • Final sale items are not eligible for return

Made-to-order, bespoke, or one-of-one pieces may be subject to specific conditions, clearly stated at purchase.

For full details, please refer to our Returns & Refunds page.

 

Limitation of Liability

 

The Platform and all Materials are provided “as is” and “as available.”

To the fullest extent permitted by law, ALKAID LUETTE shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business interruption

  • Issues arising from use or inability to use the Platform

Nothing in these Terms limits your statutory consumer rights where applicable.

 

Trademarks & Intellectual Property

 

All trademarks, logos, and brand identifiers displayed on the Platform are owned by or licensed to ALKAID LUETTE.

Use of these marks without written permission is strictly prohibited.

 

Third-Party Links

 

The Platform may include links to third-party websites for reference or convenience.

We do not control or endorse these sites and are not responsible for their content or practices.
Accessing third-party sites is at your own discretion and risk.

 

Prohibited Use

 

You agree not to misuse the Platform, including but not limited to:

  • Attempting to gain unauthorised access

  • Introducing harmful software or code

  • Using automated systems to extract data

  • Engaging in activity that disrupts or damages the Platform

We reserve the right to restrict or terminate access where misuse occurs.

 

Suspension & Termination

 

We may suspend or terminate access to the Platform if these Terms are violated or if such action is reasonably necessary to protect our rights, community, or operations.

Provisions relating to liability and intellectual property survive termination.

 

General Provisions

 

If any part of these Terms is found unenforceable, the remaining provisions remain valid.

These Terms constitute the entire agreement between you and ALKAID LUETTE regarding use of the Platform.

Failure to enforce any right does not constitute a waiver of that right.

 

Governing Law

 

These Terms are governed by and construed in accordance with the laws of England and Wales.

Where mandatory consumer protection laws apply in your country of residence, those rights remain unaffected.

 


If you have questions, concerns, or wish to reach out:

ALKAID LUETTE
Email: info@alkaidluette.com